Frequently Asked Questions

Everything you need to know about our premium sailing and performance gear.

How do I determine the right size for my sailing gear?

We provide detailed size charts on every product page. For performance gear, we recommend a snug fit to ensure optimal aerodynamic efficiency and moisture-wicking properties.

What is your return policy for performance apparel?

You can return unused items in their original packaging within 30 days of purchase. Please note that customized team gear and used sails are final sale.

Do you offer international shipping for offshore equipment?

Yes, North Sails ships globally. Delivery times vary by region, typically ranging from 3-5 business days for domestic orders and 7-14 business days for international maritime destinations.

Are your materials sustainable?

Sustainability is at our core. Many of our collections utilize recycled ocean plastics and organic cotton to reduce our environmental footprint while maintaining high-performance standards.

How should I care for my technical waterproof jackets?

To preserve the GORE-TEX and DWR coatings, machine wash on a gentle cycle with liquid detergent and tumble dry on medium heat to reactivate the water-repellent finish.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.